5 Ways to Reengage Less-Active Members in Your Ward

Every ward has members who, for one reason or another, have stepped away from regular participation. Whether it’s been weeks, months, or years, reengaging less-active members requires more than a quick visit — it’s about consistent outreach, genuine friendship, and meeting individual needs.

Here are five proven approaches to help less-active members feel loved, welcomed, and encouraged to return.

1. Start with Personal Connection, Not an Agenda

When reaching out, focus on building trust, not checking a box. Ask about their life, family, and interests — and really listen. Sometimes the first step is simply rebuilding a relationship without pressure.

2. Assign the Right Ministering Companions

Ministering is most effective when assignments are prayerfully considered. Pair members with companions who share similar life experiences or personalities.

• Young parents may connect best with other young parents.

• Widows may relate more to those who have faced similar challenges.

Tracking these assignments in a digital ministering tool helps ensure visits happen regularly and follow-up isn’t forgotten.

3. Invite, Don’t Pressure

Instead of a one-time “please come to church” invitation, look for low-pressure opportunities to reconnect:

• Ward or stake activities.

• Service projects.

• Informal social gatherings.

An automated event reminder system can send personal invites that make members feel remembered without feeling targeted.

4. Address Practical Barriers

Sometimes the reason for inactivity is logistical — work schedules, transportation, health issues.

• Offer rides when needed.

• Record and share sacrament talks for those who can’t attend.

• Provide a schedule of upcoming events in advance.

Using a CRM for needs tracking ensures nothing slips through the cracks and that service is coordinated effectively.

5. Celebrate Small Steps Forward

If a less-active member attends an activity, sacrament meeting, or even responds to a message, acknowledge it. Celebrate progress without judgment, and keep showing love regardless of attendance.

Digital tools can help you log interactions and milestones so leaders can recognize and follow up in meaningful ways.

Final Thoughts

Reengaging less-active members is a gradual, personal process. By combining genuine care with organized follow-up and the right communication tools, you can help more members feel included, supported, and ready to return.